I received an order request at 12:25am. It is Sunday. I then received an email from 3D Hubs at 4:26am requesting for a response and saying this will improve my hub ranking, implying that it would decrease my hub ranking if I did the opposite, to not respond within 4 hours.
Hello everyone! I just finished writing an article with guidelines to help designers and engineers select the right 3D printing process. I hope this helps you communicate to your customers which process to select! Your feedback is most welcomed! I would actually love to hear your thoughts! > Here's the link: https://www.3dhubs.com/knowledge-base/selecting-right-3d-printing-process
I have been running my hub for about a year now, but have not received too many orders just 5 orders so far and have fulfilled all of them if possible, we have good reviews and all but now the orders have slowed down, so I am just wondering if there is any way to improve my hubs viewership and start getting a few more orders ! Regards, Hussain
Hello everyone, My name is Alkaios and I just joined the 3D Hubs team, where I am taking over the curation of the Knowledge Base. I am a Mechanical Engineer and a PhD candidate in Additive Manufacturing (I am almost there) and I used to run a Hub in the UK.
Hi guys, We (3D Hubs) will host a conference on 3D printing in education, tonight starting from 8pm CET (2pm EST). The event will be available through online streaming at this link: https://dezwijger.nl/programma/reshaping-science We've put together a pretty epic line up, including: Vishal Sachdev (Illinois University at Urbana-Champaign - 3D Printing Specialization Coursera)
I just noticed, that the service fee (should be 12.5%) for my current order is well off the mark. The order total is 48.33€ and the service fee is 7.31€, leaving me with 41.02€ in hand for this order. By my calculations, the service fee for the order should only be 6.04€ The current service fee is over 15% of the total.
I just left $50+ on the table (small change for you maybe)! The customer chose 300 micron white, but asked for 100 micron in the comment. I've printed for him before so I failed to look closely at the order. I know it's my own fault, but the way they choose layer heights mixed in with color is certainly sub-optimal!
Hi everyone, I would like to make custom made culture plates with 3D printing, however I am not sure which materials are suitable for cell culture. Could anyone indicate me a material which is not toxic to the cells and can be 3D printed at a resolution small than 100microns? Thanks!
3D Hubs folks, I have a business URL but no website there (yet). I have it set to forward to my 3d hub here. Are you still charging a lower rate if someone links to their 3d hub from a button on their website? Is it still 7.5% vs 12.5% ?
Hey Guys, is it possible to link my 3D Hub reviews to my website? Thanks.
This may be a rare occurrence for most hubs but I've had instances where a customer will upload a single file to be quoted but the .stl file will contain multiple parts to print. This can allow the customer to bypass startup costs for different models and the quote will not be accurate.
Is this happening to you? I have contacted support but no response so far. My hub is on and active, but I would like to warn that any hubs that have advertising should check their sites quotation generator to see if there experiencing the same thing and pause their advertising immediately. I do use mine to price out jobs, and then delete them, but I dont think that would affect anything.
This goes out to the team at 3D Hubs and also the community to see how many of you would be interested in this data. Few questions to establish the discussion: Is the data available? If not, any plans on implementing it?
Currently, when a Hub uploads pictures of a print, you have to upload either one view, multiple views in one image (Instagram Layout style), or multiple images of one print. None of these really convey the depth of the prints (they are 3D objects after all), and having multiple images of one print just clumped into one main gallery is sloppy and difficult to navigate through.
I would like to give my customer further options when they place their orders. Basically what I'm thinking of is if there was a way to for each hub to specify extra services that the customers can see when they place their order. This would make checkout faster and let us sell more stuff. Example: Support Material Removal Yes/No (Adds $.05/cm to the price)
Hello, We have a question. How could we be representatives of 3D hubs in our country ? My team is very driven and we want to get bigger and bigger in 3D printing. And what´s better than being right with 3D hubs ? Could this be possible ? Could we be the representatives of 3D hubs in our country ? Best Regards.
How would you use 3D printing to redefine an object you might use every day? 3D Hubs is teaming up with Gillette and MakersCAFE to run an experiment that gives you the opportunity to do exactly that… It’s called RZR MKR™.
Hey 3D Hubbers! I just wanted to let you all know that we're quite of aware of the spam throughout the last few days on Talk. Our developers are currently working on a solution and in the meantime, our admins clear out the spam on Talk as soon as we come in the office in the mornings. Sorry for any inconvenience. Happy printing! Robin - 3D Hubs