I just left $50+ on the table (small change for you maybe)! The customer chose 300 micron white, but asked for 100 micron in the comment. I’ve printed for him before so I failed to look closely at the order. I know it’s my own fault, but the way they choose layer heights mixed in with color is certainly sub-optimal!
same here, customers choosing cheapest option but demanding lowest layer height in comments… hence arguments then bad reviews…
Jep agree, it’s on the roadmap. Q2 we’ll launch a new material system, next up will be color selection (hopefully end Q2, but should def. be done Q3). Best, Filemon
Super! I’ll just have to be more careful until then.
I agree, some clients have a hard time changing the layer height once the order is submitted, as the menu is confusing and difficult to find.