Hello!

I just got my first printer, ff Creator Pro, and the drivers won’t load from the SD Card. I can get the happy 3d (not using this though- my designs are stl from tinkercad) and flash print to download, but not the creator drivers. I have a really hard time but can get the new version of flash print to load from the website but I still seem to have trouble. I can load everything up, and the test print on the SD card prints like a dream. But, when ever I try and add my own file through flash print, onto my SD card to print- all I can get is the raft, then the extrusion stops,and it dances around as though it were printing making stringy little balls of fuzz. I have tried several designs, the most current flop that I feel should be easy is a fat solid cat. Pics below of everything… why is it dieing after the raft?? Do I need the drivers? What do I do?? Thank you in advance, I’m ready to my hair out…