Flashforge: Picture file is none


G’day Makers

I have an error that keeps coming up on one of the Guider IIS machines we have in the office. It has been happening for a while on certain files. It doesn’t seem to do anything to the print until today when I came in and the print was paused but didn’t return to the home position and was sitting where it finished off all heated up with the error “io session has timed out, GetURL”

Any ideas on what could be the problem?