Just bought a new M200 and had the same issue.
I installed the latest Z-Suite (1.5.1) on my Mac Pro. Z-Suite said it needs the Mono framework so I went out and got the latest version of Mono (4.2.3.4) and installed it. Each time I tried to boot Z-Suite it crashed. So I contacted Zortrax.
They asked for the crash report, then said to install Mono 4.0.4.4 - no other versions will work. I did that but Z-Suite still crashed. Zortrax then told me to re-try a lot of stuff I’d already done such as clean installs, lots of reboots, etc. Fourteen emails later, he said my problem was “weird” and must be with “my registry.” At that point I lost patience with his guessing (OS X is Unix-based and doesn’t even HAVE a registry). I emailed back that so far I love the printer but unless I can run Zortrax’s proprietary software it’s of no use to me so I’m going to send it back. He agreed to “refer my issue to the software dept.” Hooray!
About 5 min. later he emailed that my problem is that I run OS X 10.9.5, Mavericks on my Mac Pro. He explained that Z-Suite has a feature that will only run on on 10.10, the latest version of OS X. Actually, the latest version of OS X is 10.11 but I let that pass because I didn’t WANT to change to Yosemite… or El Capitan anyway. I emailed back, “Well, if the problem is a feature, will an earlier version of Z-Suite work on OS X 10.9.5?” He replied, “Earlier version of Z-Suite should work with Mono 4.0.4.4 but not with the most recent one.” I don’t know if it’s a language problem or his obvious total lack of Mac knowledge but clearly this wasn’t working.
So, realizing I was on my own I spent nearly a full day experimenting. Skipping to the chase, here are my conclusions:
- If you are running OSX 10.9 or earlier, Z-Suite 1.5.1 will not run. Z-Suite 1.4.1 or earlier will run, however, the Split Object function won’t work and you will miss out on future improvements or bug fixes.
- Z-Suite 1.5.1 runs on OS X 10.10 Yosemite and 10.11 El Capitan. In my case, the first time I tried to open Z-Suite the icon just “bounced” for quite a long time (2 or 3 min?) but then it opened and now everything seems to work great.
- Regardless of the OS or the version of Z-Suite, you must install Mono Framework version 4.0.4.4
Note: When I tried to install Mono 4.0.4.4 over Mono 4.2.3.4, then install Z-Suite I did not succeed. I’m not saying it can’t be done but Z-Suite stopped crashing only after I completely removed Mono and Z-Suite, rebooted, then installed Mono 4.0.4.4 followed by Z-Suite. The Z-Suite prompt should say install Mono 4.0.4.4 ONLY but it doesn’t so for those who may have installed the latest version of Mono and don’t know how to remove it, try this:
1. Go to Utilities and open Terminal
2. enter: sudo /bin/sh -x
3. Enter your root (administrator) password.
4. Copy and Paste this script, then hit return:
rm -r /Library/Frameworks/Mono.framework
rm -r /Library/Receipts/MonoFramework-*
for dir in /usr/bin /usr/share/man/man1 /usr/share/man/man3 /usr/share/man/man5; do
(cd ${dir};
for i in ls -al | grep /Library/Frameworks/Mono.framework/ | awk '{print $9}'; do
rm ${i}
done);
done
Verify that Mono is gone by opening the System Information app in Utilities. Under Software, click Frameworks. Scroll down the list of Framework Names, which are listed alphabetically. Mono should not be there.
Sorry for the long one but I hope it helps someone. I’m a 3d noob so this nonsense didn’t exactly enhance my learning process. Now I seem to be on my way.
