Error 101

hey guys, I've only had my printer a few weeks. The first few prints were great but after about 30 hours of printing, I have been getting jams. The printer seems to jam up after about 30 min into the print and I have to stop, take off the fan and remove the filiment with pliers.

 

Tonight, I tried again after following tech supports advice for deep cleaning and I am getting a heater error: error 101. Does anyone know what this means? I plan on calling tech support in the morning but I thought maybe someone might have some advice. I'm pretty much at my breaking point with this machine... I'm seriously contemplating throwing it away with the amount of issues I'm having.

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i've had that problem and we've have returnd it for a new one, sorry for my bad english (im 14 and dutch)

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Sorry about that... it would probably helpful to know that. It's a dremel idea builder. The older model (20).

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Hey John, sorry for the hassle! What type of printer is it? 

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