The material visibility ha changed in the last weeks to remove Polyjet HD materials and fiber reinforced FDM and the result is catastrophic for me.
I'm charging less than most Canadian and US hubs for this HD printing and I was getting 2 to 3 orders per week until they change the visibility of the selectable materials on the order page.
Result: They killed my Hub and I have no more orders coming in since then.
I tried to complain but they keep answering that they think it's a better experience for the customers bla, bla...
This is a disaster for me as I was counting on the orders from the 3D hubs to help me pay for this extremely expensive printer.
Please upvote this thread if you agree so it can be noticed.
If you are in the same situation, please complain to them and ask them to revert their order page to the way it was and stop this nonsense.