Brian

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Brian
@Brian
Member since

January 2013

16
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#42
276
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#17
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#8
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Ultimaker
Students program

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Co-founder at 3D Hubs

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1 year 6 months ago - Commented on Thingiverse/Makerbot T-Rex Makerstory

1 year 6 months ago - Commented on Who's making money off my designs?

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Hey Alexander,

 

Thanks for posting, I'm happy to share what I know from the 3D Hubs side, I'll also drop a note to someone at Thingiverse so they can chime in as well. 

 

When the integration with 3D Hubs was launched a couple months ago I believe Thingiverse opted-in designs which had licenses that allowed commercial use, if I'm correct. They also sent out emails notifying their designers about this new integration, recommending designers to setup the 'tipping feature', that allows designers to earn either a fixed fee per design, or a 'pay what you like' fee. 

 

Lots of designers have set this up and are benefitting from the prints that are being made through 3D Hubs. One thing I would like to point out is that I think this integration is actually a good thing since it makes it easier to get rewarded for your designs than before. Prior to this integration users would simply download your designs and upload them directly on sites like 3D Hubs, now you can easily get paid for each print through Thingiverse.

 

Hope that provides some insight, and perhaps Thingiverse can also elaborate a bit on how they notified you.

 

Best,

Brian

1 year 6 months ago - Commented on Hub Verification now available for all Hubs!

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Hi Cosmo,

 

If you email (brian@3dhubs.com) me the code from the postcard we'll manually verify your address. As for the SMS notification, I'm going to have someone take a look at the logs of our provider to see whats going on.

 

Thanks for reporting the issues.

 

Brian

1 year 6 months ago - Commented on Manufacturing, decentralised

1 year 6 months ago - Commented on Can no longer offer shipping

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No worries Steve! Happy you found it :-)

1 year 6 months ago - Commented on Can no longer offer shipping

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Hi Stephen, did you check out the screenshots? Shipping moved to its own window so its no longer showing in the dropdown. Look for the edit link below the delivery option.

1 year 6 months ago - Commented on Hub Verification now available for all Hubs!

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Whatever we build, we know there will always be exceptions. We'll look into these once the current system is adopted by most Hubs and works without hiccups. Thanks for flagging this use case, it's noted Stephen.

1 year 6 months ago - Commented on Paypal payments

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Guys, we're working on a fix, sorry for beeing bad. I know it's really annoying.

1 year 6 months ago - Commented on SPAM, SECURITY BREACHES, NONSENSE...

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Thank 3DMuse and @Miaviator, I agree on the multiple lines of defence, it does match up with our community approach. A I wrote above, we'll take these things into account and come up with plan to take care of this once and for all. Your help is really awesome!

 

Brian

 

 

1 year 6 months ago - Commented on SPAM, SECURITY BREACHES, NONSENSE...

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Hi Eugen,

 

We're working on Hub verifications, also in part to remove or hide Hubs who have incomplete profiles or no verifications at all. This will clean up the platform a lot and improve the experience for customers.

 

As for dealing with Spam, as this is an increasingly more serious and annoying problem we're looking into solving it ourselves. So far we were relying on external tools and plugins but nothing seems to really put a stop on it. Flagging is one of the methods we're considering, however it looks as if these accounts are created by hand (simply looking at the user names) and not by bots, and keep on coming back (not a small number of users). 

 

Really appreciate the help and the fact that you started this thread, will get back today or tomorrow with updates and timelines.

 

Hang in there!

Brian

 

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