Joseph

Joseph's picture
Joseph
@eckerj
Member since

January 2015

7
Posts
#162
57
Comments
#121
61
Upvotes
#62
Hub Badges
Students program
Printer Guide Reviewer 2016
Printer Guide Reviewer 2017

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1 month 3 weeks ago - Commented on Deleted Hub?

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Thanks, yes, I see my hub is there again.  Now to get back to my order.  Sure would like a post-mortem on what happened.

1 month 3 weeks ago - Commented on Deleted Hub?

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Update: Just received a message from support, they're working on it:

 

Hi Joseph, Thank you for reaching out and my apologies for the inconvenience of this matter. Our website is experiencing a temporary issue in regards to some of our Hubs, which have been deleted from our platform. Our development team is currently hard at work in resolving this matter, and we hope to be up and running again soon. My apologies again for the disturbance and the inconvenience of this matter.

Thank you.

Best,
Benny - 3D Hubs Customer Support Agent

1 month 3 weeks ago - Commented on Deleted Hub?

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This is the part that worries me:

1 month 3 weeks ago - Commented on Deleted Hub?

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It lets me upload a part, but not select a material.  I hope someone is aware of the issue.  I tried calling the US number, but customer support just says to email them, then hangs up.

1 month 3 weeks ago - Commented on Deleted Hub?

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I certainly hope it's just a temporary issue.  Have either of you opted into the "instant order" option?  I hope this isn't a strong-arm tactic to force us into it.

1 month 3 weeks ago - Posted a new Thread

It appears someone deleted my hub without any notice whatsoever.  I have no access to any of my previous orders, and I'm unable to communicate with a customer that just placed a new order.   Has anyone else had this problem?

3 months 1 week ago - Commented on Small scale printing

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If you're looking for very small holes, your only chance would be to do it in resin.  The feature size (x/y resolution) on my resin printer is 0.047mm, however, getting a clear hole through a part that small is next to impossible.  I've printed some pretty tiny parts that required holes on the order of 0.6-0.8mm and that took considerable time to tweak layer cure times and then post-processing the pieces (alcohol wash to clear out left-over resin in the holes, etc).

 

I'm curious about what kind of part you have that needs holes that small.

5 months 12 hours ago - Posted a new Thread

6 months 2 weeks ago - Commented on I messed up big time.

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I'd suggest heating up the hot-end, removing the nozzle, and using an allen wrench to push the filament/drill-bit up from the bottom.  You might need to disassemble the extruder to make it easier to extract the filament/drill-bit.

7 months 2 weeks ago - Commented on Printing structure supports before skirt

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A trick I commonly use is to add single-layer-thick rectangles under areas where support material is going to be printed.  This helps give the support material something to stick to.  I've had many failed prints because I had very tall support structures printed directly on the bed.  Once I added the rectangles, I've had very few failures of the same kind.

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