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1 year 6 months ago - Commented on Thread unpublished
Hey @arganeon, yes it's been sorted out, sorry about that :) and thanks for the heads up!
1 year 6 months ago - Commented on WHY MARVIN!
Hey @Brendonkasa, on top of @3DFlying's solid advice, I suggest browsing the XYZprinting community as well, to see how other users did it. For example, you can find some good advices in this thread here: https://www.3dhubs.com/talk/thread/problem-printing-marvins-da-vinci-10
Hope this helps.
1 year 6 months ago - Commented on Phone verification
Hey Lucas, Gabriela from 3D Hubs here. Really sorry about that! Could you please email firstname.lastname@example.org so we can troubleshoot the issue? Thanks
1 year 6 months ago - Commented on "Verify your contact details" not working
Hey @LeiShen, sorry for getting back so late to you on this thread, but I guess we sorted everything out via email :) Let me know if anything else comes up! Cheers
1 year 6 months ago - Commented on Octoprint Streaming
Hey @johnnyo1012, feel free to browse through other users' opinions in the Octoprint community. There are heaps of good reviews! Hope this helps
1 year 6 months ago - Commented on New thread is called spam
Hey @Craig_Anderson, so sorry to hear about the frustration! As you can see from this thread, marking threads as spam randomly is not our modus operandi, so I'd love to investigate and help. It must have been a glitch or a temporary bug, for which I apologize.
As @MindFuLL mentioned though, I do hope you'll still share your project with us! Feel free to email me once it's live at email@example.com, so I can make sure it stays published. Hope this helps.
1 year 6 months ago - Commented on Available Hubs Not Showing Up
Glad to hear it :) Happy printing!
Hey Matthew, really sorry about the inconvenience! Could you please confirm whether the issue has been solved in the mean time? If not, feel free to shoot me an email at firstname.lastname@example.org and I'll try to help fix this issue for you. Many thanks
1 year 6 months ago - Commented on Anyone tried power tools of 3D Hubs?
Hmmm... hey @NBMakerspace, the service fee for orders coming via the order widget power tool should be 7.5%, instead of 12.5%. Nothing's changed in this regard, so could you please email me at email@example.com a couple of order examples, so we can check a few things for you? It looks like something might be off. Apologies for any inconvenience
1 year 6 months ago - Commented on Someone broke the website
Hey @keebie81, we're currently showing the pickup option only to customers that are within a 30 km range from your location. Alternatively customers that are interested only in pickup orders and are willing to drive longer distances can tick the 'Local pick up available' under the More Filters button, and all Hubs offering pickup will show up. Hope this helps