John

John's picture
John
@jarzayus
Member since

September 2013

1 month 4 weeks ago - Commented on Makerbot KeyPad Repair

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I fixed my keypads with a small square of aluminum foil and CA glue. 

5 months 2 weeks ago - Commented on trouble downloading makerware from supplied cd

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I recommend simplify 3D great software with lots of options.

6 months 1 week ago - Commented on Customers ignore diagnostics of their parts.

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Yeah, I have done the same as well, I will run a model through netfabb to fix it. We even offer file diagnostics and repair as a service. The struggle is upselling students with tight budgets and challenging models to repair. Seems like a lot of additional overhead for a $20 print job. 

6 months 1 week ago - Commented on Customers ignore diagnostics of their parts.

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Hi Kirby,

 

Thank you for the link. This will be very useful since most of my customers are rhino users

 

6 months 1 week ago - Commented on Customers ignore diagnostics of their parts.

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Hi Keebie81,

 

You make some good points. Especialy about asking customer if they want the model printed anyway with the issues. I do talk to customers to try and work out the issues but I find most customers will abandon the project because the issues are above their skill level leaving both of us frustrated and without a solution. I think 3D hubs should bring back netfabb or some other repair tool. It was very helpful because a lot customers are new to CAD and some packages like Rhino are sometimes a challenge to create a good printable file. 

 

6 months 2 weeks ago - Posted a new Thread

I have noticed that almost all of my customers ignore or do not understand what the warnings are in the part diagnostic section.  In most cases the customer will upload a part showing a variety of errors like: "Part contains thin walls" or "260 Intersecting faces" and the customer will simply ask in chat "can you print this as is?". 

6 months 3 weeks ago - Commented on Mystogan Staffs

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