Rob

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Rob
@Rob
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June 2013

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1 year 4 months ago - Commented on Quoting for Support / Set-up

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Glad to hear that. Creating standards and better communication around Resin is also high up on our list. Can't give any ETA's but we'll definitely post drafts on talk whenever we'll be changing something here.

1 year 4 months ago - Commented on Quoting for Support / Set-up

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Thanks for all the input (@cobnut, @Polariz3d, @Nova)

 

Rob from 3D Hubs here. Your concerns are definitely valid. In the near future, we will be integrating support calculation and printability feedback into the ordering process on 3D Hubs. This way customers will have less surprises with the quotes that we're generating.

 

Until we're there, we are working on showing a message to customers that informs them about potential support charges being added to the quote. Right now, we're showing the following message to 50% of our users:

 

"Material disclaimer:

 

  • FDM printers can only guarantee a tolerance up to +/- 1mm (or 1%, whichever is greater).
  • FDM printed models with overhangs steeper than 45 degrees, need support material possibly resulting in additional costs.
  • FDM printed parts are not solid and are printed with 20% infill by default."

 

We'll wrap up the experiment once we have enough data to analyze how this impacts customer behavior. When the results are not hugely negative, we will roll it out to 100% of our users.

2 years 6 months ago - Started following

3 years 4 months ago - Started following

3 years 6 months ago - Commented on Rhino plugin development help wanted

3 years 6 months ago - Commented on Rhino plugin development help wanted

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Thanks for thinking along!

3 years 6 months ago - Posted a new Thread

I'm looking for someone who can help us with developing a Rhino plugin that posts a 3D model to 3D Hubs directly from Rhino. I've hacked together a basic c#/RhinoCommon version that does this except the oAuth part.    Let me know if you're interested in helping out!

3 years 7 months ago - Commented on Analytics

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Hi Payela,

Thanks for the thoughtful suggestion! It definetly an interesting thing to explore. What kind of campaigns would you like track?

However, I can't make any promises when we'll come around to working offering advanced tracking. For the coming time there are many essential features (like allowing 3D modelling, scanning etc) that are on top of our roadmap at the moment. 

Best, Rob

4 years 3 weeks ago - Posted a new Thread

I'm looking to mod the Ultimaker 2 with full color led strips. Does anyone have some pointers to get me started? I'm fairly new when it comes to hardware. The end goal would be to make the color of the LEDS dependent on the state of the print.