Robin

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Robin
@Robin3D
Member since

August 2014

12
Posts
#73
133
Comments
#41
147
Upvotes
#24
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3D Printing Expert Lead at 3D Hubs

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10 months 2 weeks ago - Commented on Can't Opt In to Instant Order

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Hi @3D_Printing_Chi,

 

I had a look at your Hub profile and tried to turn on Instant Order for you. I didn't encounter any issues and you are opted in to the program now. Can you please let me know which browser you are using to access 3D Hubs?

 

I'd like to get to the bottom of this. My apologies for the inconvenience.

 

Best,

Robin - 3D Hubs

11 months 2 weeks ago - Posted a new Thread

Hey Hubs!   We currently have a "quiet" period during the evening/night in which we do not send out any text notifications. Now, we would like your opinion on whether or not this works for you. Please give us your answer through this Strawpoll:   http://www.strawpoll.me/13146676   Thanks in advance!   Robin - 3D Hubs

11 months 2 weeks ago - Started following

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11 months 3 weeks ago - Started following

1 year 5 days ago - Commented on Service fee calculation off?

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Hey @Hoffa,

No problem at all, hopefully it'll help others as well. 

 

Best,
Robin

1 year 5 days ago - Commented on Service fee calculation off?

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Hi @mx20100,

 

Thanks for the suggestion, makes sense to me. I'll forward it to our finance department, it's their call :)

 

Best,
Robin - 3D Hubs

1 year 6 days ago - Commented on HELP Needed making file print ready, then have printed!

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Hi @kpbrenton,

 

Blender should by default have the option to export your file directly to .OBJ. 

 

Just go to File->Export menu

 

That should do the trick.

Best,
Robin - 3D Hubs

1 year 6 days ago - Commented on Service fee calculation off?

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Hi guys,

 

Robin from 3D Hubs here. Whether or not we have to calculate VAT over the service fee depends on where you are located and wether or not you are a VAT registered business.

 

If we do have to calculate VAT over orders, like in your case Hoffa, it's 21% (Dutch VAT), so 12.5% + 21% = 15.125%

 

For more information on this topic, please check our article here: https://www.3dhubs.com/talk/thread/pleasures-and-sorrows-taxes-part-2

 

I hope this cleared up this confusion.

 

 

Best,
Robin - 3D Hubs

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