Not sure where all this is going but I am finding the constant changes to the ordering process and the way hubs are ranked or displayed very frustrating.
I have just noticed that once again the ordering page has changed - now there are only three groups of interest to the world apparently - prototyping plastic, High Detail Resin or SLS Nylon.
Now if a customer selects prototyping plastic, all materials that don't fit into this made up category do not show in your hub. Apparently no one prototypes in TPE, or high temp PLA etc - which will be a shock to a couple of my customers - I will have to let them know they are doing it wrong.
Poorly implemented changes seem to be the order of the day - same with the change to showing how quickly can you send a response to a customer to say you will get back to them. You better be ready to answer emails in the middle of the night as you will be graded on your dedication to the hub.
No doubt the next measure will be how quickly can you accept an order - regardless of issues with files, timing, changes by customers etc.
Is it too much to ask for these changes to be carefully considered, communicated, tested and then implemented. 3D Hubs has a huge community at its disposal willing to review and provide improvement suggestions but seems determined to go their own way.