I have recently obtained a z402 3d printer, it had a decent bit of hardware issues that were able to be fixed.
Now I am having trouble connecting the printer to a computer. I am using windows 10 and have bought a serial cable, which is the only port for the printer. My computer does have a serial port, however windows 10 is not recognizing it when it is plugged in. I am not sure if i have to install any drivers for it, and if i do I’m not sure where i would be able to find it.
Also, something that may be an issue as well is that the software for the z402 has been discontinued by [3dSystems]. For the software they do supply, within the program, multiple printers are listed to choose from, but the z402 is not. So it may not even be looking for the correct printer.
Thank you for and help!