The new quarter has begun here at 3D Hubs you guys have not gone unnoticed. It is true that Talk has temporarily been taken out of the main navigation as we simply did not have the manpower to properly reply to all discussions regarding 3D Hubs.
Soon, one of my colleagues, Nahla, will be becoming more and more active on Talk and will try to address any questions you guys might have.
In the meantime, you already mentioned the Knowledge Base, which was mainly built to draw in more engineering/serious customers to bring you all more business. At the same time, I’ve been working on a new part of the website called The Hub Academy which we’ll soon be adding to the main navigation.
The Hub Academy will be all about supporting our Hubs. From how to set up a Hub profile, configuring your prices to giving tips on how to handle your orders and becoming familiar with all the programs and features of 3D Hubs.
Until Nahla starts working on Talk, feel free to send me any direct questions you might have to email@example.com. The support team is always there to answer any questions you might have and we usually respond within a few hours (max 1 business day).
Robin - 3D Hubs