George

George's picture
George
@Gfisherwils
Member since

June 2014

26
Posts
#19
222
Comments
#22
256
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#12
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About

Communications Manager @3DHubs Enthusiastic about design and 3D modelling

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2 months 4 weeks ago - Commented on oversized marvin as order indicator

8 months 3 weeks ago - Commented on How long does PLA keep for?

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Hey Greg,

 

Thanks for the info.

 

Going to be printing with faberdashery filament, any tips?

8 months 3 weeks ago - Commented on How long does PLA keep for?

8 months 3 weeks ago - Posted a new Thread

I have some PLA that's been kept in a closed plastic bag for 9 months and never opened. Is it likely that it will still print ok?   There's no signs of moisture in the bag and its been in a box not in direct sunlight.   Thanks,   George

10 months 6 days ago - Commented on HP JET FUSION

10 months 1 week ago - Posted a new Thread

Hi Everyone,   I'm currently setting up the BCN3D Sigma, and after formatting the SD card and adding gcodes to it nothing is appearing on the machine when I click print.   Has anyone experienced this before?   Thanks, George

10 months 1 week ago - Commented on The Spam is Getting Out of Hand

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Hi @VenatorTech

 

At the moment we're currently moderating manually and deleting instances of spam when found.

 

I'll discuss with our product team to come up with a more automated solution, we had issues in the past with mass South Korean spam threads so it's something we've solved before, in this case it's slightly harder to see though as it tends to happen on older threads.

 

The idea for community moderators is definitely worth exploring as well as a report button, thanks for the feedback.

 

Best,

George

10 months 2 weeks ago - Commented on Can't Select Material at order?

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Hi @LK45

 

Apologies for the challenges you faced when trying to place an order.

 

These issues have now been fixed.

 

Best,

George

10 months 2 weeks ago - Commented on Majority of orders broken models

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Hi @SOC3D

 

Thanks for letting us know about the challenges you're facing with the current influx of error ridden models. 

 

This may be due to our previous Netfabb integration. Since Netfabb was acquired they have turned off their API so we are in the process of building our own in-house file fixing tools to replace the ones we previously had via Netfabb. The new tools will be do the same and more, and thanks to building them in-house, we will be able to process/fix files a lot faster and more reliably. These tools will do such things as

 

I appreciate this isn't a fix right now, but it's something we're looking to launch next quarter and working hard on with our research and development team. In the meanwhile please get in touch with support@3dhubs.com if it continues to be significant challenge for your hub.

 

Thanks,

George

11 months 3 days ago - Commented on Couple of broad suggestions for Q2 (Q3?) Materials Update

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Hi Jesse,

 

To be completely transparent, the reason for the length of time is that we are migrating everything from the site to a new system. This change will allow us to create and deploy changes faster, and make the site far more stable. 

 

I can see why you list so many materials now, hopefully the new material database will solve this issue. Once we have something solid to share, we will for feedback.

 

TreeD looked interesting to me as I want to experiment with more exotic filaments, do you have any suggestions on easy to print exotic filaments? Thanks for the offer, I'll be potentially be buying my first home 3D printer soon, thinking monoprice maker select v2.

 

Thanks,

George

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